Policies
General
Please read our policies prior to placing an order. Should you have any questions regarding any of our policies, please contact us for clarification prior to ordering.
Covid-19 We are not responsible for delays, orders that may get lost or stolen during transit or upon delivery.
Sales
We ship all of our orders via taiwan post or ems or ups, all options provide a tracking number.
All orders will be shipped as soon as possible, unless otherwise stated, after payment has been received.
Prints are shipped rolled in a sturdy tube with professional care. Original art can be shipped roll or fully mounted.
Arcade art gallery is not responsible for any duties or additional shipping charges that may arise.
Payments
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You can pay with your local American Express/VISA/Mastercard/China Union Pay/Discover & Dinner/Japan Credit Bureau card using our Stripe terminal or payments can be done via Paypal.
We also accept and support BTC, please contact us directly to be invoiced in bitcoins.
All prices are in USD.
ReturnsReturns are only accepted on merchandise that has been damaged.
Please keep all of the packaging you receive your print/original art/goods in and take a photograph of the damaged packaging and print/original art /goods.
Please, if you receive a damaged product you must notify us within 7 days and return it immediately.
Refund policy
Prints / apparel
Refunds for prints/apparel are only accepted on purchases that have not yet been shipped.
If you require a refund, you must contact us before we ship the item. Requests for refunds on items that have already shipped will not be fulfilled.
Original art
All sales are final on original art.
If you have an issue with your order please contact us and we will do what we can to help resolve any issues that may arise.
Please note: shipping and handling charges are non-refundable.
All statements written or implied are subject to change without notice.
General
Please read our policies prior to placing an order. Should you have any questions regarding any of our policies, please contact us for clarification prior to ordering.
Covid-19 We are not responsible for delays, orders that may get lost or stolen during transit or upon delivery.
Sales
We ship all of our orders via taiwan post or ems or ups, all options provide a tracking number.
All orders will be shipped as soon as possible, unless otherwise stated, after payment has been received.
Prints are shipped rolled in a sturdy tube with professional care. Original art can be shipped roll or fully mounted.
Arcade art gallery is not responsible for any duties or additional shipping charges that may arise.
Payments
You can pay with your local American Express/VISA/Mastercard/China Union Pay/Discover & Dinner/Japan Credit Bureau card using our Stripe terminal or payments can be done via Paypal.We also accept and support BTC, please contact us directly to be invoiced in bitcoins.
All prices are in USD.
ReturnsReturns are only accepted on merchandise that has been damaged.
Please keep all of the packaging you receive your print/original art/goods in and take a photograph of the damaged packaging and print/original art /goods.
Please, if you receive a damaged product you must notify us within 7 days and return it immediately.
Refund policy
Prints / apparel
Refunds for prints/apparel are only accepted on purchases that have not yet been shipped.
If you require a refund, you must contact us before we ship the item. Requests for refunds on items that have already shipped will not be fulfilled.
Original art
All sales are final on original art.
If you have an issue with your order please contact us and we will do what we can to help resolve any issues that may arise.
Please note: shipping and handling charges are non-refundable.
All statements written or implied are subject to change without notice.